Shipping Policy

At SUTURA COSMETICS, we ship worldwide and work with trusted delivery partners to ensure your order reaches you safely.

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Processing Time

• Orders are processed within 1–2 business days.

• You’ll receive a tracking link by email once your order is shipped.

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Delivery Times

• United Kingdom: 4–7 business days (Express: 1 working day)

• United States: 2–5 business days

• Europe (e.g., France, Germany, Netherlands, Spain, Italy, etc.): 4–8 business days (Express: 1 working day in most countries)

• Baltic States (Latvia, Lithuania, Estonia): 2–4 business days (Standard only in some countries)

• Other EU Countries (Portugal, Greece, Hungary, Romania, etc.): 5–11 business days

• Cyprus & Malta: Express only, 1–3 business days

Please note: delivery times are estimates and may vary depending on local couriers, customs, or peak holiday periods.

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Shipping Costs

Shipping costs are calculated at checkout based on the destination and weight of your order.

General guidance:

• Small parcels (<2kg): from £5–£8 within Europe / £4–£7 to the USA

• Medium parcels (2–5kg): from £7–£12

• Larger parcels (5kg+): from £15+

Express shipping is available in most countries for faster delivery.

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Customs & Import Taxes

• Customers outside the UK may be responsible for customs duties or import taxes, depending on your country’s regulations.

• These fees are not included in our prices and must be paid by the customer.

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Additional Notes

• We do not ship to P.O. Boxes.

• Delivery times may be affected by unforeseen courier delays.

• If your order has not arrived after the estimated timeframe, please contact us at support@gambinocosmetics.co.uk.

           As we are not VAT registered, no VAT will be added to your order.