Shipping Policy

At SUTURA COSMETICS, we ship worldwide and work with trusted delivery partners to ensure your order reaches you safely.

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Processing Time

• Orders are processed within 1–2 business days.

• You’ll receive a tracking link by email once your order is shipped.

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Delivery Times

• United Kingdom: 4–7 business days (Express: 1 working day)

• United States: 2–5 business days

• Europe (France, Germany, Netherlands, Spain, Italy, etc.): 4–8 business days (Express: 1 working day in most countries)

• Baltic States (Latvia, Lithuania, Estonia): 2–4 business days

• Other EU Countries (Portugal, Greece, Hungary, Romania, etc.): 5–11 business days

• Cyprus & Malta: Express only, 1–3 business days

Delivery times are estimates and may vary due to customs or courier delays.

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Shipping Costs

Shipping costs are calculated at checkout based on destination and weight.

General guidance:

• Small parcels (<2kg): from £5–£8 within Europe / £4–£7 to the USA

• Medium parcels (2–5kg): from £7–£12

• Larger parcels (5kg+): from £15+

VAT Notice:

• All shipping prices shown at checkout [include/exclude] VAT depending on our registration status.

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Customs & Import Taxes

• Customers outside the UK may be responsible for customs duties or import taxes.

• These fees are not included in our product or shipping prices.

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Additional Notes

• We do not ship to P.O. Boxes.

• Delivery times may be affected by unforeseen courier delays.

• If your order hasn’t arrived after the estimated timeframe, contact us at hello@suturacosmetics.co.uk.

• As we are not VAT registered, no VAT will be added to your order.